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Does the HP OfficeJet Pro 6978 block third-party ink?
Dynamic Security status, official workarounds and cartridge numbers, from HP's own documents. Last checked 2026-10-28.
It is on HP's lock list. HP's firmware fix covers older units only.
HP OfficeJet Pro 6978 is on HP's list of Dynamic Security printers. HP's support document (c05308850) names this model's series as one where the firmware update disables Dynamic Security only on printers manufactured before 1 December 2016. Units made after that date keep Dynamic Security. HP's document is the place to check which applies to you. [1] [2]
| Model | HP OfficeJet Pro 6978 |
|---|---|
| Series on HP's list | HP OfficeJet Pro 6970 Series |
| Dynamic Security | Firmware fix: older units only |
| On HP's July 2021 list? | Yes |
| HP firmware fix | Only printers made before 1 Dec 2016 (per HP support doc) |
| Checked | 2026-10-28 |
Legitimate options
Only options HP or the printer maker itself publishes. We do not cover firmware downgrades, chip resets or other hacks.
- Use cartridges that reuse an original HP chip. HP says non-HP cartridges that reuse an original HP security chip or have unmodified HP circuitry are unaffected by dynamic security; reused, remanufactured and refilled cartridges that keep the HP chip can work. Ask the seller in writing which chip is inside. HP policy PDF
- Install HP's firmware update for this model. HP's support document says to open the HP Software and Driver Downloads page for your printer and install the latest firmware. HP says this only applies to units manufactured before 1 December 2016; later units keep Dynamic Security. HP still recommends genuine HP supplies. HP support document c05308850
- Check your printer's online firmware-update settings. HP says dynamic security can change through firmware updates delivered over the internet, and points to the printer's user guide for those settings. HP also says Instant Ink and ePrint need automatic online updates. HP policy PDF
- If you have not bought yet, choose a printer that is not a Dynamic Security model. Epson says its restrictions can be avoided with some other printers, such as EcoTank cartridge-free printers (see the Epson page).
Compatible cartridge numbers
As listed by HP for this model (North America). The number can differ by country, and a printer may take either of the numbers shown (for example, black or tri-colour). Confirm with your printer's ink-door label before buying. Source
Cost per page: not shown. We only show it where a source gives both the page yield and a price, and we have not found that for this model.
Same series
- HP OfficeJet Pro 6970 Firmware fix: older units only
- HP OfficeJet Pro 6971 Firmware fix: older units only
- HP OfficeJet Pro 6974 Firmware fix: older units only
- HP OfficeJet Pro 6975 Firmware fix: older units only
- HP OfficeJet Pro 6976 Firmware fix: older units only
- HP OfficeJet Pro 6979 Firmware fix: older units only
Sources
- [1] HP "Dynamic security guidance for channel partners", July 2021, section "Dynamic security enabled products list" (pp. 6–9) · HP Inc., July 2021 · HP's document for resellers. It is marked "HP Confidential" and we could only find it on a reseller's website (jarcomputers.com), not on hp.com. It is the most complete per-model list of Dynamic Security printers we could find from HP. It is dated July 2021, so newer models are not in it.
- [2] HP Inkjet printers – Dynamic Security feature affecting cartridges using non-HP security chip · HP Support, undated page · HP support document listing models for which a firmware update disables Dynamic Security.
- [3] HP Printers – Dynamic Security Enabled Printers (HP policy statement, PDF) · HP Development Company, L.P., © 2020 (undated PDF) · HP's own policy text, hosted on HP's support community site. It contains no model list.
- [4] Epson: third-party ink cartridges and your Epson printer · Epson America, undated page · Epson's own statement on third-party ink.
- [5] Original HP Ink and Toner supplies compatibility – For North America (4AA8-4471ENUC, June 2026, Rev. 2) · HP Inc., June 2026 · HP's supplies compatibility table for North America. It lists cartridge numbers by model; it gives no page yields or prices.
Links open the maker's own pages. Dates are the document's date; "undated page" means the page shows no date. Our check date is 2026-10-28. Read how we source this.